Presales teams are critical to selling complex technical products, yet they often struggle to focus on the most valuable activities. As Solutions Architects, we experience many challenges that reduce our effectiveness. Time can be wasted on unqualified opportunities, and chaotic workflows reduce productivity. Adding to this, customer context is scattered across multiple tools, making it difficult to maintain coherent understanding and share knowledge. These issues lead to poor customer experiences and reduced sales performance.

Frustrated with this chaos, we're building rethink, a purpose-built tool for presales teams. Our intake and triage process ensures presales teams focus on the most promising prospects, optimizing their time and efforts. We consolidate customer context from various sources like Slack, email, Salesforce, docs, and other tools into a single dashboard. The centralized, clear customer context reduces time searching for data and significantly improves collaboration across teams. It becomes easier to share vital information, ensuring everyone has a complete understanding of each customer's needs and history.

rethink empowers presales teams in their core mission: building strong customer relationships and driving business growth. By unifying customer context and streamlining workflows, rethink helps ambitious presales teams leverage collective knowledge, identify patterns, and maximize their business impact.